Confirm availability
Contact MELL before collecting uncommon, specialized, molecular, or time-sensitive specimens.
For Healthcare Providers
Diagnostic support that fits your clinical workflow
MELL supports physicians, clinics, hospitals, collection partners, and healthcare organizations with molecular and clinical laboratory testing, referral pathways, specimen guidance, and report support.
Provider services
A dedicated professional pathway
- Test-selection and availability enquiries
- Requisition and clinical-information requirements
- Specimen type, container, volume, timing, storage, and transport
- Collection and referral arrangements
- Secure report delivery and report-related enquiries
- Institutional accounts, quotations, and service agreements
- Surveillance, special-project, and research collaboration
- Assay feasibility and implementation discussions
Recommended workflow
Prepare the specimen pathway before collection
Complete the requisition
Include patient identifiers, tests, specimen details, collection time, and relevant clinical information.
Handle correctly
Package, store, and transport the specimen using the instructions supplied for the requested test.
Use secure reporting
Use the approved provider channel for reports, follow-up questions, and confidential documents.
What to include
Make your provider enquiry easy to route
- Provider name and professional role
- Practice or institution
- Email and telephone number
- Request type and test or service required
- Preferred MELL service area
- A message without patient-identifying medical details
Clinical safety and privacy. The general website route does not provide diagnosis, treatment recommendations, or patient-specific interpretation. Ask MELL for the approved secure channel before submitting patient-identifying records or requisitions.
Speak with MELL
Discuss a referral pathway or institutional account
Contact MELL for molecular-testing availability, specimen guidance, provider accounts, quotations, or organization-wide services.